Because they are technologies from different eras. Voices badged "Basic" are concatenative or formant synthesizers your operating system has shipped since the 2000s: they assemble speech by gluing recorded fragments, which is where the metallic sound comes from. Voices badged "Natural" are already neural models from the system itself (Microsoft's "Natural" voices, Google's on Android and Chrome). Those badged "Neural" and "Premium" are models this tool downloads and runs in your browser, and they are the best sounding. If the current voice is ugly, the fix is to filter by "Neural" and pick one in your language.